iPhone / iPad
Open the secure staff app in Safari after sign-in, tap Share, then choose Add to Home Screen.
Approved Staff Access
Staff Secure
App.
Approved Primal staff can install and access shifts, updates, resources and protected workforce information through the secure staff app.
The website provides the official install route only. Access remains account-controlled, monitored and separate from public enquiries.
Secure Install Route
Download / Install Staff App
Use the official secure staff app link, sign in with your issued account, then install it to your device from the browser. The website does not publish an APK, ZIP or public app file.
Android
Open the secure staff app in Chrome after sign-in, tap the menu, then choose Add to Home screen or Install app.
Desktop
Use the secure staff app through your browser. Keep login details private and sign out on shared devices.
Leak Protection
Secure by Access, Not by Public Download
A copied link or installed icon must not give anyone access. The protected app should only reveal staff data after successful sign-in and permission checks.
No public app file
The website links to the secure staff app instead of offering a downloadable APK, ZIP or installer that could be forwarded outside the team.
Account controlled
Every staff member must use an issued account. If access is removed, the installed app shell should no longer expose shifts, documents or staff information.
No secrets in the client
Keys, private data and privileged actions must stay server-side. The app can be installed, but sensitive content should only load after secure checks.
Device discipline
Staff should keep devices locked, never share logins and report lost access immediately so the account can be revoked.
Security
Approved Staff Only
Never share your login details. If you lose access, change device, or believe your account may be compromised, contact Primal immediately.
Staff access
Use the secure staff app only if Primal Group Services Ltd has issued access to you.
Open Secure Staff AppPublic enquiries
For service enquiries, partnership discussions or operational support, use the public contact route instead.
Contact Primal